Cookie Policy for Commercial Waste Victoria
Welcome to the Commercial Waste Victoria cookie policy. This statement explains how Commercial Waste VIC and related services use cookies and similar technologies on our site and in our communications. The aim is to be transparent about what is collected, why it is collected and how users can exercise control. This policy applies to users of Commercial-Waste Victoria platforms and to visitors who interact with our online content.What are cookies and why we use them
Cookies are small text files placed on a device to store information about browsing activity. At Commercial Waste Victoria services we use cookies to provide a secure, efficient and personalised experience. Some cookies are essential to deliver core functions, while others help us understand performance and provide targeted content. Cookies do not typically store personal data in readable form; they store identifiers and settings.
Types of cookies we use
We categorise cookies into three main types to reflect their purpose and impact:- Essential cookies – These are strictly necessary for site functionality and security. They enable navigation, session management and access to secure areas. Without essential cookies, the site may not perform correctly.
- Analytics cookies – Also called performance cookies, these collect information about how visitors use our site for performance monitoring. Data helps us measure page load times, track usage patterns and identify errors so that Commercial Waste VIC can improve service delivery.
- Marketing cookies – These help tailor content and promotional messages to interests and behaviour. They may be used to present relevant offers or information about Commercial Waste Victoria services across platforms.
How we use cookies for performance monitoring
Performance monitoring is a primary reason we employ analytics cookies. By aggregating anonymous metrics, we can monitor site speed, error rates and feature usage. This allows our operations team to prioritise improvements that improve efficiency of commercial waste management information, scheduling tools and resource allocation. The information is used in aggregate form only to enhance the experience for all users of Commercial Waste Victoria.Data collected for performance
Performance cookies capture non-identifying technical data such as pages visited, time spent on pages, browser type and anonymised interaction events. This data supports capacity planning, reporting on service availability and identifying where process improvements are required. It is never used to derive sensitive personal information.
User control and choices
We provide multiple ways for visitors to control cookie settings. You can use your browser settings to block or delete cookies, or adjust preferences through prompts presented at first visit. Choosing to block analytics or marketing cookies will limit certain personalised features but will not prevent access to essential services. Please note that disabling essential cookies may affect basic functionality.Managing third-party cookies
Some cookies are set by service providers we engage for analytics or advertising. These third-party cookies are governed by their privacy practices. We regularly review these providers to ensure they meet privacy and security standards suitable for an organisation like Commercial-Waste Victoria. Third-party cookies are typically used to support aggregated insights and targeted communications rather than to build individual profiles for misuse.
Retention and security
Cookies have varying retention periods depending on their purpose. Session cookies expire when you close your browser, while persistent cookies remain for a defined timeframe to remember preferences. We take technical and administrative measures to protect any identifiers stored in cookies and to prevent unauthorised access.
